Data We Collect and Why We Need It
When you open an account with us, we collect the details you provide during registration — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also collect transaction records so that deposits and withdrawals can
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be verified correctly against your account wallet. When you access the lobby from your mobile device, we collect standard device and session data such as your IP address and browser type — this helps us keep your account secure and detect unauthorised access. We do not
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sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete a transaction. We may share information with regulatory or legal authorities where required under applicable law. How long we retain
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your data depends on the nature of the record — account information is held while your account remains active, and transaction records are kept for the period required by applicable regulations. You can ask us to review, correct, or close your data at any time by
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contacting our support team. Availability of our service, and obligations around your data, depend on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.